At Meet Sport Limited, we strive to provide a seamless shopping experience for our customers. Below, you will find detailed information about our shipping and returns policies. Please read carefully to understand your rights and responsibilities when purchasing from cabindresses.com.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after payment confirmation. Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Methods & Delivery Times
We offer various shipping options, including standard and expedited shipping. Delivery times vary depending on your location and the selected shipping method. Please refer to the estimated delivery times during checkout.
Shipping Costs
Shipping fees are calculated based on the destination, package weight, and shipping method. Customers are responsible for any customs duties or import taxes that may apply.
Delays & Lost Packages
While we make every effort to ensure timely delivery, unforeseen circumstances (e.g., customs delays, weather disruptions) may occur. If your package is lost in transit, please contact us at help@cabindresses.com, and we will assist you in resolving the issue.
Returns & Refunds Policy
14-Day Hassle-Free Returns
We offer a 14-day return policy from the date of delivery. If you are not satisfied with your purchase, you may return eligible items for a full refund or exchange, provided they meet the following conditions:
- Items must be unworn, unwashed, and in their original condition with all tags attached.
- Proof of purchase (order number or receipt) must be provided.
- Returns must be initiated within 14 days of delivery.
Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned or exchanged:
- Underwear, swimwear, and bodysuits (unless defective).
- Items marked as “Final Sale” or purchased during promotional events.
Return Shipping Costs
Customers are responsible for return shipping fees, except in cases where the item is defective or incorrect due to our error. We recommend using a trackable shipping method, as Meet Sport Limited is not liable for lost return packages.
Refund Process & Timeline
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- Refund Approval: If approved, refunds will be processed within 5–7 business days.
- Refund Method: Refunds will be issued to the original payment method.
- Refund Timeframe:
- Credit/Debit Cards: 14+ business days for the refund to reflect in your account (processing times vary by bank).
- PayPal: 14–30 business days, depending on your region. Some jurisdictions require PayPal to hold refunds for up to 30 days for buyer protection.
Exchange Policy
If you wish to exchange an item for a different size or color, please contact us at help@cabindresses.com within 14 days of delivery. Exchanges are subject to product availability.
Defective or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us immediately at help@cabindresses.com with photos/video evidence. We will provide a prepaid return label and process a replacement or refund at no additional cost.
How to Initiate a Return
- Contact Us: Email help@cabindresses.com with your order number and reason for return.
- Receive Instructions: Our team will provide return authorization and shipping details.
- Ship the Item: Securely package the item and send it to the provided return address.
- Await Confirmation: Once received, we will inspect the item and process your refund/exchange.
Contact Us
For any questions regarding shipping or returns, please reach out to our customer service team at help@cabindresses.com. We are happy to assist you!
This policy ensures transparency and compliance with e-commerce regulations while maintaining a professional and customer-friendly approach. Let me know if you’d like any modifications!